DebitMaster clients are thoroughly impressed with our products and our high level of service. See what they have to say:

Famous Fast Food Chain (Lloydminister,AB)
 
"The service we have received from Debitmaster is a 100% improvement over the bank. When anyone mentions the new convenience fee, we tell them we have new high-speed terminals and it costs money, the customer understands."

Tech Direct PC Inc., Charlene Moses
 
"Well its been a month since we have had DebitMaster and all I can say is THANK YOU!!! Everyday the debit machine is in the store is another day it is being used! No one has complained about the service charge at all! Just like you said!! We have had no problems whatsoever with it or the service. Once it was online, all has been fantastic!! Feel free to use us as a testimonial for anyone considering using DebitMaster!!! Thanks again for the great service and product!!"

Medicine Hat Tobacco and Smoke Shop

"Why pay rental on a bank debit machine that does nothing but cost money every transaction, everyday, every month after month, after year? "I have been using Debitmaster for 2 years and have, in all honesty, only had 3 people complain about the 25 cent convenience fee. My regular customers understand that banking fees keep rising that, small businesses cannot keep paying all the banking fees. The 25 cents does not bother my customers at all. Now there is no minimum purchase, so who cares if a customer uses the their debitcard to buy just a pop because with the Debitmaster terminal, bank fees no longer bite into the profits and you make money on each transaction. "Medicine Hat has a population of less then 50,000 and if I had a store in Vancouver I wouldn't blink an eye. I would have one in Vancouver too! If your potential customers called me I would tell them to look at their bank statements. Just ask them what they paid to the banks. I received a cheque from Debitmaster for $900.00 for the last quarter. When has a bank ever paid us?"

Herb Garden Smokehouse
 
"I just wanted to let you know how happy we are with our debit machine. The ease of use and simplicity for our guests means a lot to us. Today I received a nice rebate cheque in the mail and what a treat compared to paying out every month to the bank for rental. Also, I was very impressed with the great credit card rates you went out of your way to get for me. In this day and age, it’s nice to be able to keep a little more in our pocket instead of it going to the bank.”

Premiere Cash Advance
 
"I just wanted to take this moment to thank you for the debit machine that we purchased from you, and your honesty in the sales of the machine. I started out at charging my clients a 25 cents convenience fee, and you were right ... my clients had absolutely no problems in paying that fee. I pointed out to any clients that said anything about the fee that they had a choice of paying cash at no extra charge. They would quickly reply and say that that's okay, and that the 25 cents is nothing. I have now increased my convenience fee to 75 cents and my repeat clients still come to me as do new clients.
 
Every year my business seems to be growing and the convenience fee as you had said, has not harmed my business in anyway. I am not only saving all my banking fees, but am also getting a residual income from my own debit machine."

Wine Plus, Vernon, B.C.
 
“At first our customers complained about the quarter we were charging, but we had a jar of quarters on the counter and said we’ll take the hit this time, but next time you come into the store, please bring cash or credit card. This only lasted a short time, now we don’t even say anything about the charge, and customers just accept it when they put in their pin number. I think we were causing the concern because we were not sure how the customer would react, now we treat it as a cost of business, and new customers don’t even ask about it”.

Great Canadian Dollar Store, Terrace, B.C.
 
“The machine is easy for the customers to use, they got used to the charge although there were a lot of questions at first. A lot of customers were unaware that it cost the store money to accept a debit card. When we explained, they understood, they know that we have to be profitable to stay in business. It is really great to be paid for having a debit machine instead of paying out. We always get our cheques and reports in the middle of the month, I understand other companies don’t send reports, or charge for them if you want them. I have been really happy with DebitMaster, I did have trouble with my machine once, but it was replaced that day, and we had no trouble with this one.”